[eSIM] Japan Unlimited Data

(4 - 31 Days | No Daily Limit | KDDI)

Simply open the email we have sent you and install the eSIM (detailed step by step instructions with screenshots will be provided). Your days of service will start when the eSIM is connected to a network in Canada. This will be the day that your service commences.

We recommend turning off your local eSIM/physical sim or removing your physical sim so you don't accidentally use your local carrier's service.

Turn on Mobile data and Data Roaming for your eSIM whilst to start using your data.

**If you do not receive this email with the instructions, please check your Spam folder and whitelist our domain ( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

This is a data only eSIM. It does not come with a phone number.

• Order your travel eSIM online and let us know your travel date. The eSIM will be emailed to you within 5-10Minutes.
• When you land at your travel destination, follow the steps noted in the email and your eSIM will be ready to use.
• Your Days or service will commence.

Make sure that your device is eSIM compatibility. See our full list of compatible devices. Ensure that you have access to the eSIM email we have provided. You may wish to print this email out so you have a hard-copy of the eSIM.

This is a data only eSIM. It does not come with a phone number.

You can keep track of your Data usage through your phone's data usage function (found in Settings).

Yes, you are able to hotspot/tether from your phone to another phone or device. The total hotspot limits vary by plan; they are noted below:

• 4 days – 3GB
• 7 days – 6GB
• 10 days – 9GB
• 15 days – 15GB
• 31 days – 30GB

Once the eSIM is loaded, you simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service.

The mobile data APN settings should automatically update when you insert the sim in you phone. If it does not, you need to update the settings as noted in the email provided.

This SIM can connect to different network partners in the country

Depends on the eSIM purchased. Your days of service will start when the eSIM is connected to a network. This will be the day that your service commences.

This sim cannot be recharged. Please ensure you purchase the correct duration based on how long your trip is for. Your days of service will start when the eSIM is connected to a network. This will be the day that your service commences.

Should you run into any issues with the eSIM whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

• Your order number or the name that the order is under
• Which country you are in currently and whether the eSIM connects to any network, if so, which network?
• Did you receive any SMS after you installed the eSIM. If so, please send us a screenshot of that message.
• Message us screenshots of any error message you are getting.
• What phone model you are using?
• Any other information about the issue, which will assist us in helping you resolve the issue.

You are not able to send SMS and make phones calls with this Europe eSIM. We recommend that you use database apps such as Whatsapp, Viber, Skype to send messages to friends and family.

You can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.

You can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our sim card and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the sim card, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

Yes, you will have access to all your apps, messages, contacts and emails whilst using this esim card. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this esim card is that you will have a new phone number.